Terms & Policies

This area of our site contains important information about our Terms and Policies, Disclaimer, Risk Warning, Pricing and Fees and more. Please read these documents carefully before you open a CFD Trading or Forex Trading account with us.

Terms and Policies

 

Promotions

Terms and conditions documents for our current promotions.

Refer A Friend (PDF)
New trader tiered promotion 2018 (PDF)
Rebates (PDF)

Legal Documents

Product Disclosure Statement and Customer Agreement
We want to give clarity to our clients and help them understand the suitability of the product.

Customer Agreement (CFD)
Product Disclosure Statement (CFD)
Customer Agreement (Forex)
Product Disclosure Statement (Forex)
Customer Agreement (CFD & Forex)
Product Disclosure Statement (CFD & Forex)

Financial service Guide:
This document is designed to assist clients in deciding whether to use any of the services offered.
Financial Service Guide (PDF - CFD)
Financial Service Guide (PDF - Forex)
Financial Service Guide ( PDF - CDF & Forex)

Demo Account Terms:
Information you need regarding our account with City Index.
Demo Account Terms ( PDF)

Privacy Policy:
This document is designed to assist clients in deciding whether to use any of the services offered.
Privacy Policy

Website Policy:
We want you to be able to use the website with a clear understanding if our conditions, please read the below.
Website Policy (PDF)

Mobile Terms: (Forex)
The mobile terms apply to your access and use if our website and mobile trading platform via a Mobile Device.
Mobile Terms (PDF)

Dispute Resolutions Policy:
We aim to provide a high standard of service, please refer to the below document for help in raise a issue.
Dispute Resolution Policy (PDF)

Advantage Trader:
The terms and conditions applicable to the use of Advantage Trader.
Advantage Trader (PDF)

Appointing Agent:
The terms and policies applicable to the appointment of an agent.
Appointing Agent (PDF)

Guides

iPhone User Guide: Guide

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