Terms and Policies

  • Legal Documents

    Product Disclosure Statement and Customer Agreement:  
    We want to give clarity to our clients and help them understand the suitability of the product .
    Customer Agreement (CFD)
    Product Disclosure Statement (CFD)
    Customer Agreement (Forex)
    Product Disclosure Statement (Forex)
     

    Financial Service Guide:  
    This document is designed to assist clients in deciding whether to use any of the services offered.
    Financial Service Guide (PDF - CFD)
    Financial Service Guide (PDF - Forex)  

    Privacy Policy:  
    This document is designed to assist clients in deciding whether to use any of the services offered.
    Privacy Policy (PDF)  

    Website Policy:  
    We want you to be able to use the website with a clear understanding if our conditions, please read the below.
    Website Policy (PDF)  

    Mobile Terms:  
    The mobile terms apply to your access and use if our website and mobile trading platform via a Mobile Device.
    Mobile Terms (PDF)  

    Dispute Resolutions Policy:  
    We aim to provide a high standard of service, please refer to the below document for help in raise a issue.
    Dispute Resolution Policy (PDF)

    Advantage Trader:  
    The terms and conditions applicable to the use of Advantage Trader. 
    Advantage Trader (PDF)

    MetaTrader 4: 
    The terms and conditions applicable to the use of MetaTrader 4.
    MetaTrader 4 (PDF)

    Appointing Agent: 
    The terms and policies applicable to the appointment of an agent.
    Appointing Agent (PDF)

    Guides

    iPhone User Guide: Guide 

     

    City Index Connect

    This document contains the terms of use for the City Index Connect social trading platform.
    Connect Terms and Policies.

     

    Connect Privacy Policy

    This document is the privacy policy for the City Index Connect social trading platform.
    Connect Privacy Policy.