Support

Our support pages are here to answer your questions about CFD trading, explain the terms we use, and provide technical help.

FAQs

Instant answers to frequently asked questions about our trading platform, order types and margins.

Glossary

Unsure what we mean by some of the terms we use? Check definitions in our Glossary.

Contact us

Our customer service team can be contacted 24 hours Monday to Friday.

Technical Support

The City Index trading platform is based on Flash technology. If you do not already have Flash installed your browser should detect this and automatically redirect you to the Flash download page.

Trading derivatives can result in losses that exceed your initial deposit. The information in this communication is general in nature only and does not take into account your objectives, financial situation or needs. It is important for you to consider these matters before making an investment decision. City Index recommends that you seek independent professional advice. A Product Disclosure Statement (PDS) is available here . Information about our services, including our fees and charges is also contained in our Financial Services Guide, which is available at this source. It is important for you to consider the PDS in deciding whether to acquire, continue to hold, or dispose of CFDs. City Index Australia Pty Ltd (ACN 141 774 727), AFS License No. 345646.