The pages within this section are designed to help you get all the information you need in order to start trading with City Index.
From technical help and support on browsers, cookies and firewalls to logging in and troubleshooting information, account funding, financing charges, margin and leverage and more. You can also find information on the various Orders and Positions that we offer at City Index.
Still can’t find what you’re looking for? Contact our Client Management team on 1800 354 182 or email Client Management and we will be more than happy to help.
Important Notice - If you are a former client of Gain Capital Forex.com Australia Pty Ltd (Forex.com) and you believe you may have funds remaining in a Forex.com account, please contact Client Management to request that the funds be returned to you
City Index is a trading name of GAIN Capital Australia Pty Ltd.
*$100 credit off Terms & Conditions.
The material provided herein is general in nature and does not take into account your objectives, financial situation or needs. While every care has been taken in preparing this material, we do not provide any representation or warranty (express or implied) with respect to its completeness or accuracy. This is not an invitation or an offer to invest nor is it a recommendation to buy or sell investments. GAIN Capital recommends you to seek independent financial and legal advice before making any financial investment decision. Trading CFDs and FX on margin carries a higher level of risk, and may not be suitable for all investors. The possibility exists that you could lose more than your initial investment further CFD investors do not own or have any rights to the underlying assets. It is important you consider our Financial Services Guide and Product Disclosure Statement (PDS) available at www.cityindex.com.au, before deciding to acquire or hold our products. As a part of our market risk management, we may take the opposite side of your trade. GAIN Capital Australia Pty Ltd (ACN 141 774 727, AFSL 345646) is the CFD issuer and our products are traded off exchange.