Help & Support

  • The pages within this section are designed to help you get all the information you need in order to start trading with City Index.

    From technical help and support on browsers, cookies and firewalls to logging in and troubleshooting information, account funding, financing charges, margin and leverage and more. You can also find information on the various Orders and Positions that we offer at City Index.

    Still can’t find what you’re looking for? Contact our Client Management team on 1800 354 182 or email Client Management and we will be more than happy to help.

    Important Notice - If you are a former client of Gain Capital Australia Pty Ltd ( and you believe you may have funds remaining in a account, please contact Client Management to request that the funds be returned to you